I've sent quite a few records to France and have had no problems...
Saying that, there's been a couple of occasions when the buyers have sent me emails asking me whether I'd sent the records or not...ie. the record took longer than expected to get there, like 10 days instead of 5, that is a postal problem not the buyers.
It's not a blanket generalization. This is literally the only country where I have these problems. And ask any US dealer of soul or disco, and they have the same stories. If it walks like a duck, and quacks like a duck...
I ship all over the world, and it's not Colombia, Mexico, Russia, Italy, Brazil... just France. France is the problem here.
It's not a blanket generalization. This is literally the only country where I have these problems. And ask any US dealer of soul or disco, and they have the same stories. If it walks like a duck, and quacks like a duck...
I ship all over the world, and it's not Colombia, Mexico, Russia, Italy, Brazil... just France. France is the problem here.
How much would it kill you to stop selling to France?
I'm considering it... but that's not really fair to the French buyers who have not been a problem. Furthermore, a lot of these records ONLY sell to France. So, yeah, it would be somewhat of an issue.
The less costly measure to take (at least, on my end) is to require Express Shipping to France. It's $40 for one LP (as opposed to $13) but there is signature confirmation and tracking all the way through.
Saying that, there's been a couple of occasions when the buyers have sent me emails asking me whether I'd sent the records or not...ie. the record took longer than expected to get there, like 10 days instead of 5, that is a postal problem not the buyers.
Sending impatient emails after 5 days when dealing with any kind of shipping outside of your own country is ridiculous. The turnaround can be so erratic, and you can't even say that this or that country is always on point (although some countries mail services are of course straight up doodoo).
I've had day-to-day as well as one-month delivery from the UK to Denmark. I've had packages shipped from the US by air mail take longer to get here than records sent by surface mail from Canada. Other times, I've seen a US package sent on Friday arrive on Monday. 5 day service from Argentina, and once in a blue moon 5 day service within Denmark And I've never lost anything in the mail (knock on wood). I don't start worrying until at least a month has passed.
Re: the french boogie men, I'd go for the mandatory express shipping to France solution. Yeah, it's a little unfair to the honest dudes, but that's how it is when a few bozos F*ck it up for everyone else.
I have never understood why pro sellers trust in system that enables security risks like chargebacks. E-Commerce selling is build upon software. No one would accept software outside e-commerce activities with open backdoors like chargebacks.
Maybe it's a different point of view. In Germany most sellers only use paypal for international transactions, many still deny it (for good reasons). As far as i have heard stories about US people it's just too common to use credit cards. Over here bank account transfers are the most secure (and fastest) way of transfering money (not only promising the transfer of money which can be called back any time) having a credit card is the exception (as well as there are different systems here running under the same name "credit card").
On the "wack postal delivery system" topic: I have been personally involved into some troubles where registered packages got lost. I am not sure about laws in US, but here a commercial seller is forced by laws to write his full address to the public. A high number of package loss by commercial ebay sellers using a certain big company here seems to be because of an organised form of stealing. Maybe there is a some similar problem over there?
Some other discussion: Do you think cheap paid postal office workers being afraid to lose their job in different times will be more reliable in the future?
I have never understood why pro sellers trust in system that enables security risks like chargebacks. E-Commerce selling is build upon software. No one would accept software outside e-commerce activities with open backdoors like chargebacks.
All credit card charges can be disputed. Doesn't matter if it's a record bought online or a bag of Apples you bought at your grocery store. That's the rules in the USA at least.
All edit card charges can be disputed. Doesn't matter if it's a record bought online or a bag of Apples you bought at your grocery store. That's the rules in the USA at least.
Yes- that's what i mean. Where's the security for the seller/shop owner?
Different (more economic question): You read a lot about coming customer bankrupts these days due to using credit cards where they can't pay the final invoice. Does a shop get the money immediately by the credit card company when a customer purchases something and is that safe for them or is the shop affected when the customer can't pay his card invoice?
Comments
Saying that, there's been a couple of occasions when the buyers have sent me emails asking me whether I'd sent the records or not...ie. the record took longer than expected to get there, like 10 days instead of 5, that is a postal problem not the buyers.
Making blanket generalisations is never fair...
I ship all over the world, and it's not Colombia, Mexico, Russia, Italy, Brazil... just France. France is the problem here.
How much would it kill you to stop selling to France?
The less costly measure to take (at least, on my end) is to require Express Shipping to France. It's $40 for one LP (as opposed to $13) but there is signature confirmation and tracking all the way through.
Otherwise, only accept Western Union from France.
Sending impatient emails after 5 days when dealing with any kind of shipping outside of your own country is ridiculous. The turnaround can be so erratic, and you can't even say that this or that country is always on point (although some countries mail services are of course straight up doodoo).
I've had day-to-day as well as one-month delivery from the UK to Denmark.
I've had packages shipped from the US by air mail take longer to get here than records sent by surface mail from Canada. Other times, I've seen a US package sent on Friday arrive on Monday.
5 day service from Argentina, and once in a blue moon 5 day service within Denmark
And I've never lost anything in the mail (knock on wood).
I don't start worrying until at least a month has passed.
Re: the french boogie men, I'd go for the mandatory express shipping to France solution. Yeah, it's a little unfair to the honest dudes, but that's how it is when a few bozos F*ck it up for everyone else.
Maybe it's a different point of view. In Germany most sellers only use paypal for international transactions, many still deny it (for good reasons). As far as i have heard stories about US people it's just too common to use credit cards. Over here bank account transfers are the most secure (and fastest) way of transfering money (not only promising the transfer of money which can be called back any time) having a credit card is the exception (as well as there are different systems here running under the same name "credit card").
On the "wack postal delivery system" topic:
I have been personally involved into some troubles where registered packages got lost. I am not sure about laws in US, but here a commercial seller is forced by laws to write his full address to the public. A high number of package loss by commercial ebay sellers using a certain big company here seems to be because of an organised form of stealing. Maybe there is a some similar problem over there?
Some other discussion:
Do you think cheap paid postal office workers being afraid to lose their job in different times will be more reliable in the future?
All credit card charges can be disputed. Doesn't matter if it's a record bought online or a bag of Apples you bought at your grocery store. That's the rules in the USA at least.
Yes- that's what i mean. Where's the security for the seller/shop owner?
Different (more economic question):
You read a lot about coming customer bankrupts these days due to using credit cards where they can't pay the final invoice. Does a shop get the money immediately by the credit card company when a customer purchases something and is that safe for them or is the shop affected when the customer can't pay his card invoice?
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The site is hilarious.
They have a gallery of Narada Michael Walden pics for fukk's sake!
I bet there is many a lost record to be found under "LP-Covers".
Le Black Hole De La Black Musique.