Soul Strut

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<blockquote> Verizon is on some whole other shit ...... They are far better than anyone else when it comes to reception,coverage,text ....i get excellent reception everywhere .....but their customer service is bullshit ...i've been a customer since the "Air Touch" days ...10 years + ...and they treating me like shit.....they're trying to fuck me with my PDA billing </blockquote> They probably charged you for data usage when they weren't supposed to. I'm guessing that you paid for a data plan (you wrote you have a PDA), assumed you had unlimited usage, but when the bill came they fucked up and didn't put it in correctly. The same thing happened to me the first month I had my Treo, the kid in the store who reorganized my plan fucked it up and I got charged for all of the data usage. It also came to around 2500 bucks in my case. I called customer service and everything got taken care of, someone corrected it and even called me back the next month to make sure my next bill was sent correctly as well. Also, if you have a data phone don't be surprised if you bring it into a store for service and they can't help you. I was out in a rainstorm working with mine in my pocket, it was messed up, I brought it in and they told me for data phones you have to call a certain number and sometimes send the phone in. I sent mine in and got a refurbished one as a replacement which actually worked better than the original. Some of you know I work for Verizon, Verizon Wireless is a different company entirely. I do fiberoptics, the FIOS service that someone mentioned earlier. Jonny-- I've been curious how that switch to Vonage has been working out. There's been a lot of complaints lately from people who use internet lines for their phone service of a noticable drop in quality of the sound and transmission. Guess where the blame is coming from? YOUTUBE!!! The increase in people using YouTube all day long is causing a massive increase in data traffic which disrupts the transmission of telephone signals over the same lines. Are you having any problems like that?

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